London, Ontario Senior Care Guide
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Extendicare

Updated 2026-07-23 · 1,332 reviewed · 42 listed · Scored from 59 Google reviews · How we rank ›

3.8(59) 59 low data composite score See reviews on Google
Long-Term Care HomesAged CareAdult Day ProgramsRespite & Palliative CareIn-Home Senior CareRetirement Homes & Assisted Living
Extendicare
Services
Long-Term Care Homes, Aged Care, Adult Day Programs
Reviews
59

What recent reviews say

Reviewers consistently praise the nursing team's responsiveness and consistency, particularly their commitment to calling families about changes in resident condition and limiting staff rotation so residents build relationships. The care itself earns strong marks even from those noting the building's age. One older review flagged cleanliness and dated infrastructure; recent reviews suggest the facility has improved, though "old building" comments persist.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • attentive nursing staff
  • consistent caregiver continuity
  • proactive health communication
  • comfortable environment for recovery
Watch-outs
  • outdated facility
  • cleanliness concerns in some areas
compassionate-staffattentive-careresponsive-communicationclean-facilityskilled-nursing
Best for: Families needing stable, responsive long-term care after acute illness or injury.
Think twice if: Building age and occasional cleanliness questions may concern those prioritizing newer facilities.

Strengths

  • low staff rotation builds continuity of care
  • nursing staff proactive about alerting families
  • strong recovery support for acute care transitions

Worth knowing

  • Named staff 'the two Jenns' noted for responsiveness and problem-solving
  • Nursing team does not rotate staff assignments to promote resident familiarity
  • Staff proactively call families about condition changes or concerns
  • Floor 2 specifically mentioned for quality of care

What reviews say by service

Long-Term Care Homes
Families praise attentive nursing and family communication; some note outdated building but care quality compensates.
Aged Care
Strong marks for comfort and continuity; building age remains a minor concern across recent reviews.

How it compares

  • Rated 3.8 against a 4.1 average across the 39 long-term care homes businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

How We Score
Star rating 26
Review volume 77
Review recency 66
Review sentiment 52
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
14
3
13
2
2
1
6

Similar aged care providers nearby

St. Joseph’s Health Care Society
63 low data

St. Joseph’s Health Care Society

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Limited review evidence, but both five-star ratings praise qualified staff and professional service. One reviewer relocated from Toronto and noted their care is shifting to this facility.

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Mount Hope Centre for Long Term Care
48 low data

Mount Hope Centre for Long Term Care

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Half of reviewers praise staff compassion, activities like bingo and outings, and end-of-life care. The other half report communication breakdowns, unclean rooms, medication concerns without family consent, and difficulty retrieving information or belongings after residents pass.

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Advanced Medical Group & Senior Living
65 low data

Advanced Medical Group & Senior Living

4.4(63)✓ Google-verified

Most reviewers praise the clean, modern facility and fast appointment access with attentive staff. One recent complaint notes the drop-in clinic has closed; most reviews are dated, with limited current senior care feedback.

Long-Term Care HomesAged CareRespite & Palliative Care

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Last updated 2026-07-23