Website terms of use

London, Ontario Senior Care Guide is an independent directory of aged care businesses in London, Ontario, published by KINPANION. Listings and scores are derived from publicly available review data under a fixed, published rubric; the full method is set out on our how we score page. By using the site you accept the terms below.

What listings and scores mean

Listings and scores are information, not an endorsement or a recommendation. Business details can change faster than any directory updates, so confirm the specifics (availability, pricing, credentials, insurance) directly with a business before engaging it. We work to keep the data accurate but do not guarantee it is complete, current, or error-free.

How this site earns

This site may route enquiries to listed businesses or partners and may receive referral fees for doing so. Fees never affect scores or rankings: those are computed from public review data under the published rubric, and no payment can change them.

Listing corrections and removals

If your business is listed on this site and a detail is wrong, or you want to dispute a score or request removal, the process is set out in our listing policy.

Using the site

The site is for finding and contacting aged care businesses. Do not scrape or bulk-copy the compiled content, send fake or misleading form submissions, attempt to disrupt how the site runs, or use it for anything unlawful.

Content ownership

KINPANION owns the compilation: the editorial text, scores, summaries, and the way the directory is assembled and presented. Source reviews stay with their authors on the platforms they were written on, and business names and marks remain the property of the businesses themselves.

Our responsibility

To the fullest extent permitted by law, KINPANION accepts no liability for loss or damage arising from use of the site, reliance on its information, or any engagement you enter into with a listed business. Any contract you form with a business is yours and theirs alone. Liability that the law does not allow to be excluded is not excluded.

Governing law

These terms are governed by the laws of Canada, and any dispute about them falls under the jurisdiction of the courts of Canada.

Updates to these terms

We may update these terms from time to time; the current version is always the one published on this page, with the date above. Continued use of the site after a change means you accept the updated terms. Questions about them can go to hello@kinpanion.com.