Best retirement homes & assisted living in London, Ontario

★★★★★4.5 (48 reviews)score 73/100

Levante Grand Wood Park earns the top spot on the strength of consistently compassionate staff, named repeatedly by families, and a packed calendar of music, events, and programs. Renovated grounds with mature trees and a smooth admissions process round out a genuinely positive family experience.

• Staff praised by name (Kate in admissions, Jessica on programming)
• Frequent musical performances and cultural events
• Attractive, well-kept grounds with mature trees
• Renovated facility praised by families

Watch out: A few reviewers felt staff were overly controlling around meal and activity choices.

Services: long term care homes, aged care, adult day programs, respite palliative care

★★★★★4.5 (48 reviews)score 70/100

The Manor Village stands out for warmth across multiple wings, with families highlighting physiotherapy, live entertainment, and responsive nursing. One older critical review flagged hygiene and memory-care oversight gaps, but the bulk of recent feedback describes dignified, engaged care.

• Compassionate, respectful staff engagement
• Live entertainment, bingo, and physiotherapy programs
• Responsive nursing and PSW care
• Clean, well-maintained facility

Watch out: One past review described hygiene and memory-care oversight lapses, so it's worth asking about current staffing and training.

Services: long term care homes, aged care, adult day programs, respite palliative care

★★★★★4.5 (35 reviews)score 69/100

Amica London draws praise for experienced staff who manage care needs beyond typical assisted living, plus chef-prepared meals and daily activity programs. Reviews skew strongly positive, though the review count is modest enough to flag lower confidence.

• Experienced staff handle higher-acuity care
• Chef-prepared meals across multiple dining venues
• Daily on-site activities and engagement
• Flexible respite stays available

Watch out: A couple of reviews mention meal tray delays and late-night maintenance noise.

Services: long term care homes, aged care, adult day programs, respite palliative care

★★★★★4.5 (42 reviews)score 65/100

Chartwell Richmond Woods gets consistent praise for friendly staff (Neelum comes up often by name), quality dining, and a full slate of amenities including an indoor pool and fitness centre. It suits active, independent residents best given the accessibility concerns raised by some families.

• Friendly, named staff repeatedly praised
• Indoor pool and fitness centre
• Good meal quality and variety
• Active social calendar with entertainment and day trips

Watch out: Reviewers with mobility challenges report no wheelchair-accessible van and inaccessible shower facilities.

Services: aged care, long term care homes, respite palliative care, memory care

★★★★☆4.1 (64 reviews)score 65/100

Chartwell Longworth offers independent suites, chef dining, and fitness classes starting at $3,999/month, with most visitors describing warm staff and a clean, social environment. A handful of serious complaints around understaffing and infection monitoring mean it's worth asking pointed questions before signing on.

• Warm, engaged staff noted by most visitors
• Clean facilities and quality food
• Active programs and social activities
• Quick admission process for respite stays

Watch out: Some reviews cite understaffing, pest issues, and gaps in monitoring infections like UTIs; ask about current staffing ratios.

Services: long term care homes, aged care, respite palliative care, memory care

★★★★★4.5 (25 reviews)score 66/100

The Waverley draws praise for warm, attentive staff and a lively calendar of activities inside a visually appealing historic building. Longer-stay residents have flagged outdated furnishings and maintenance issues, so it fits best for those prioritizing atmosphere and social engagement over newer finishes.

• Warm, attentive staff
• Diverse activities and entertainment
• Historic, visually appealing building
• Clean rooms and well-maintained grounds

Watch out: Some long-stay guests report outdated furnishings and slow management response to maintenance needs.

Services: long term care homes, aged care, memory care, home care services

★★★★☆4.4 (63 reviews)score 65/100

Advanced Medical Group & Senior Living scores well for a clean, modern facility and fast appointment turnaround with attentive staff. Reviews are largely older and focused on medical services rather than residential living, so treat this as a lower-confidence pick for senior care specifically.

• Clean, modern facility
• Quick appointment access
• Friendly, knowledgeable staff
• Specialist doctors available on-site

Watch out: A recent review notes the drop-in clinic has closed, and most feedback predates current senior care operations.

Services: long term care homes, aged care, respite palliative care, home care services

★★★☆☆3.3 (12 reviews)score 53/100

Extendicare Elmwood Place has pockets of genuinely compassionate end-of-life care and a bright, clean facility, with an on-site physician families single out by name. But the spread between glowing and alarming reviews is wide enough that this needs careful, direct questions before placement.

• Compassionate end-of-life care from some staff
• Bright, clean facility
• On-site physician available
• Flexible meal accommodations

Watch out: Recent reviews allege unsafe lifting practices, unexplained falls, and poor communication between care departments.

Services: long term care homes, aged care, adult day programs, respite palliative care

★★★☆☆3 (22 reviews)score 48/100

Oakcrossing Retirement Living offers spacious, thoughtfully laid-out units and 24/7 on-site nursing, with families praising staff support during difficult transitions. The rating sits low overall because of documented Ministry of Long-Term Care non-compliance findings and reports of unresponsive emergency care.

• Spacious, modern unit layouts
• 24/7 on-site nursing
• Daily activities and amenities
• Strong staff support during family transitions

Watch out: One-star reviews describe unresponsive emergency care and cite documented non-compliance findings from the Ministry of Long-Term Care.

Services: long term care homes, aged care, adult day programs, respite palliative care

★★★★☆3.5 (22 reviews)score 48/100

Mount Hope Centre runs an active recreation program, bingo nights and outings included, alongside strong therapy and nursing care that families appreciate during end-of-life care. Reviews split roughly evenly, with real communication and medication-disclosure concerns on the other side of the ledger.

• Active recreation program with bingo and outings
• Compassionate frontline nursing care
• Physical therapy and specialized services
• Support for families during transitions

Watch out: Roughly half of reviewers report communication breakdowns and medication concerns raised without family consent.

Services: long term care homes, aged care, adult day programs, respite palliative care

★★★★☆3.5 (6 reviews)score 44/100

Oakcrossing Retirement gets friendly, positive marks for clean facilities, good meals, and comfortable rooms, but with only a handful of reviews and no recent activity, this is a low-confidence pick best paired with an in-person visit.

• Friendly staff
• Clean, well-maintained environment

Watch out: Very few reviews and no recent feedback limit how much confidence to place in this rating.

Services: long term care homes, aged care, adult day programs, respite palliative care

★★★☆☆3 (16 reviews)score 42/100

Meadow Park offers 24-hour nursing, an on-site chapel, and pond-view grounds, with some families describing genuinely kind treatment when staff had capacity to give it. Recent complaints about delayed assistance and cleanliness are frequent enough that this sits at the lower end of the list.

• 24-hour nursing care
• On-site chapel and spiritual programs
• Pond views and attractive grounds
• Fully accredited facility

Watch out: Recent reviews describe delayed bathroom assistance, disrespectful conduct, and uncleaned dining areas.

Services: long term care homes, aged care, adult day programs, respite palliative care