London, Ontario Senior Care Guide
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Masonville Manor Retirement Residence

Updated 2026-07-23 · 1,332 reviewed · 42 listed · Scored from 15 Google reviews · How we rank ›

4.4(15) 66 low data composite score See reviews on Google ✓ Google-verified
Long-Term Care HomesAged CareAdult Day ProgramsRespite & Palliative CareMemory Care & Dementia CareIn-Home Senior CareRetirement Homes & Assisted Living
Masonville Manor Retirement Residence
Services
Long-Term Care Homes, Aged Care, Adult Day Programs
Reviews
15

What recent reviews say

Most reviewers praise Masonville Manor as a warm, personable alternative to clinical retirement homes, with staff who learn residents' names and preferences. A small number report frustration with driver conduct and pharmacy access barriers.

Sunningdale facility operates daily with meals, wellness, theatre, excursions, and pet-friendly independent living. Staff engagement stands out: visitors note genuine greetings and activity programming that consistently delights residents.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • welcoming, warm atmosphere
  • staff know residents personally
  • full activity calendar
  • homey feel vs. clinical
  • food quality
Watch-outs
  • rude driver behavior
  • strict pharmacy delivery screening process
compassionate-stafffriendly-atmosphereengaging-activitiesgood-food-quality
Best for: Seniors seeking independent living with strong community engagement and activity programming.
Think twice if: Pharmacy delivery clients should verify accessibility; driver conduct has raised concerns in the past.

Strengths

  • staff genuinely know residents
  • full daily activity program
  • homey atmosphere vs. institutional
  • open to family dinners and engagement

Worth knowing

  • Staff learn residents' breakfast orders and pet names
  • Piano sing-alongs held regularly with residents
  • Open house events and family dinners offered
  • Delivers to Southwestern Ontario

What reviews say by service

Retirement Homes & Assisted Living
Reviewers describe welcoming atmosphere, personalized staff attention, and full activity calendar as preferable to other retirement homes.
Adult Day Programs
Activity programming highly praised; sing-alongs and excursions noted as regular highlights for residents.
Aged Care
Staff support described as enabling residents to live independently as long as possible in a homey, non-clinical setting.

How it compares

  • Rated 4.4 against a 4.1 average across the 39 long-term care homes businesses listed here.
  • Has more Google reviews than 34% of the businesses in this directory.

How we scored this

How We Score
Star rating 48
Review volume 52
Review recency 100
Review sentiment 60
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
1
3
0
2
0
1
2

Common questions

Can I bring my pet?
Yes, the residence is pet-friendly.
What activities are available?
Residents enjoy an activity calendar with theatre, frequent excursions, sing-alongs, and piano events.
Is there on-site dining?
Yes, meals and dining are provided; open houses include family dinner experiences.

Similar aged care providers nearby

Vitalis
24 low data

Vitalis

No rating yet

Review evidence for Vitalis is limited. The business operates in Masonville and their website lists in-home physiotherapy, physiotherapy assistants, massage therapy, foot care, seating and mobility solutions, and therapy programs across London, Ontario.

Long-Term Care HomesAged Care
White Wings Home Care & Transportation Services Ltd.
87

White Wings Home Care & Transportation Services Ltd.

4.8(161)✓ Google-verified

Almost every reviewer praises White Wings for arriving on schedule and treating seniors with patience, especially those with mobility challenges or dementia. Staff members like Ali, Karim, and Mary earn repeated mentions for their attentiveness and composure under stress. One critical review alleged the owner was dismissive and uncaring, a sharp contrast to the overwhelming pattern of courteous, professional service. Transportation services-wheelchair lifts, stretcher moves, hospital runs, holiday transfers-are the consistent strength. The business handles logistical details well: they seal valuables, wait for families to finish appointments, and manage difficult situations calmly. Reviewers feel their loved ones are treated with genuine dignity.

Respite & Palliative CareLong-Term Care HomesRetirement Homes & Assisted Living

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Last updated 2026-07-23