London, Ontario Senior Care Guide
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Right at Home In-Home Care London & St. Thomas

Updated 2026-07-23 · 1,332 reviewed · 42 listed · Scored from 33 Google reviews · How we rank ›

4.9(33) 80 composite score See reviews on Google ✓ Google-verified
Long-Term Care HomesAged CareAdult Day ProgramsRespite & Palliative CareIn-Home Senior CareRetirement Homes & Assisted LivingHospice
Right at Home In-Home Care London & St. Thomas
Services
Long-Term Care Homes, Aged Care, Adult Day Programs
Reviews
33

What recent reviews say

Reviewers describe staff who know what clients need before being asked, remember preferences over months or years, and stay calm during personal care tasks. The office staff listen carefully to build a care plan that fits each person, then maintain steady communication. Named caregivers like Laura, Linda, Esther, Maria, and Clementine appear across multiple reviews as the core of the service.

Companion care, personal care, and nursing tasks (foot care, wound advice, post-surgery support) are what reviewers mention most. Clients report feeling safe and cared for enough to hire the same person again. Phone calls to the office go straight to staff, not a machine. Changes to schedules happen fast.

Praised for
  • attentive, caring staff
  • responsive communication
  • consistent caregiver continuity
  • personal touch in care planning
  • skilled nursing and specialty care
compassionate-staffattentive-careresponsive-communicationskilled-nursingfriendly-atmosphere
Best for: Seniors needing personal care or nursing who value continuity with the same caregiver

Strengths

  • Named caregivers stay with clients long-term
  • office staff customize care plans before starting
  • responds to schedule changes the same day or next day

Worth knowing

  • Laura Johnston provides foot care and wound advice; clients hire her repeatedly over years
  • Linda works as PSW with multiple family members over two years
  • Maria specializes in post-surgery support
  • Esther noted for help without complaints
  • Clementine provides respectful personal care
  • Office staff Karen directly answers phones and builds care profiles

What reviews say by service

In-Home Senior Care
Personal care and companion support clients trust for years; caregivers learn preferences over time
Respite & Palliative Care
Post-surgery care and recovery support described as safe, attentive, anticipating needs
Aged Care
Nursing and foot care services praised for skill and gentleness; clients report feeling well informed

How it compares

  • Rated 4.9 against a 4.23 average across the 30 in-home senior care businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

How We Score
Star rating 70
Review volume 66
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
0
3
0
2
0
1
1

Common questions

Can I request the same caregiver each visit?
Yes. Reviews mention caregivers staying with the same client over years. The office will work to fill shifts with previously assigned staff when requested.
How do I reach someone at Right at Home to ask questions?
You speak to staff directly, not an automated system. According to reviews, the line connects you to someone like Karen who walks through your needs and builds a profile.

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Seniors For Seniors
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Last updated 2026-07-23