Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Staff build genuine relationships with residents and families consistently praise memory care and activity engagement. Bed bug infestations reported repeatedly across multiple years undermine trust despite dedicated caregiving, raising serious health and safety questions.
Families relied on Angels for urgent and ongoing home care across complex situations: cancer support alongside Parkinson's dementia, post-surgery recovery, palliative care, and overnight falls prevention. The team assembled care within days or same-day, paired clients with consistent PSWs, and managers like Rebecca and Christian stayed accessible by phone to solve problems in minutes. Caregivers including Keila, Tallon, and Titi earned particular praise for warmth, competence, and going beyond tasks to become trusted family members. One reviewer noted the company's willingness to pick up on Sunday morning underscored their genuinely available approach to emergencies. Staff handled complex medical situations with knowledge: redirecting confusion in dementia clients, advising on home safety, managing medication reminders, and delivering bathing, dressing, meal prep, and light housekeeping. Reviewers highlighted consistency as critical for dementia care and reliability as non-negotiable when trusting someone in your home. The company's flexibility in hours, willingness to adapt care plans, and ability to scale from part-time to 24/7 support without pushing unwanted services stood out across multiple families navigating different crises.
Reviewers describe staff who know what clients need before being asked, remember preferences over months or years, and stay calm during personal care tasks. The office staff listen carefully to build a care plan that fits each person, then maintain steady communication. Named caregivers like Laura, Linda, Esther, Maria, and Clementine appear across multiple reviews as the core of the service. Companion care, personal care, and nursing tasks (foot care, wound advice, post-surgery support) are what reviewers mention most. Clients report feeling safe and cared for enough to hire the same person again. Phone calls to the office go straight to staff, not a machine. Changes to schedules happen fast.
Last updated 2026-07-23
