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Senior Home Care by Angels London

Updated 2026-07-23 · 1,332 reviewed · 42 listed · Scored from 101 Google reviews · How we rank ›

4.9(101) 88 composite score See reviews on Google ✓ Google-verified
Long-Term Care HomesAged CareAdult Day ProgramsRespite & Palliative CareMemory Care & Dementia CareIn-Home Senior CareRetirement Homes & Assisted LivingHospice
Senior Home Care by Angels London
Services
Long-Term Care Homes, Aged Care, Adult Day Programs
Reviews
101
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What recent reviews say

Families relied on Angels for urgent and ongoing home care across complex situations: cancer support alongside Parkinson's dementia, post-surgery recovery, palliative care, and overnight falls prevention. The team assembled care within days or same-day, paired clients with consistent PSWs, and managers like Rebecca and Christian stayed accessible by phone to solve problems in minutes. Caregivers including Keila, Tallon, and Titi earned particular praise for warmth, competence, and going beyond tasks to become trusted family members. One reviewer noted the company's willingness to pick up on Sunday morning underscored their genuinely available approach to emergencies.

Staff handled complex medical situations with knowledge: redirecting confusion in dementia clients, advising on home safety, managing medication reminders, and delivering bathing, dressing, meal prep, and light housekeeping. Reviewers highlighted consistency as critical for dementia care and reliability as non-negotiable when trusting someone in your home. The company's flexibility in hours, willingness to adapt care plans, and ability to scale from part-time to 24/7 support without pushing unwanted services stood out across multiple families navigating different crises.

Praised for
  • responsive staff and quick setup
  • compassionate and skilled caregivers
  • consistent, reliable service
  • flexible care tailored to individual needs
  • live phone support and hands-on management
compassionate-staffattentive-careresponsive-communicationskilled-nursingfriendly-atmospheresafe-environment
Best for: Families managing complex medical needs, dementia care, post-surgery recovery, or palliative situations who need flexible, responsive support and consistent caregiver continuity.

Strengths

  • Same-day or emergency care setup within days
  • Consistent caregiver pairing for dementia stability
  • Accessible, responsive management team
  • 24/7 care and flexible hour options

Worth knowing

  • Manager Christian fields phone calls including Sunday morning emergencies
  • Coordinator Rebecca manages PSW pairing and problem-solving
  • Named PSWs praised: Keila (Parkinson's and dementia care), Tallon (night post-surgical care), Titi, Vanessa, Helen, Cynthia (palliative care)
  • Company delivered 24/7 care within days during crisis situations
  • Caregivers provided 8 hours daily personal care, meal prep, and cleaning for clients awaiting permanent placements
  • One client received same-day caregiver response

What reviews say by service

In-Home Senior Care
Consistent caregiver pairing and rapid emergency deployment enabled clients to age in place through complex medical transitions.
Memory Care & Dementia Care
PSWs trained to redirect confusion, maintain routine consistency, and provide overnight falls monitoring for dementia clients.
Respite & Palliative Care
Helen and Cynthia provided gentle, knowledgeable end-of-life care; team assembled 24/7 support and overnight coverage when palliative client deteriorated.
Adult Day Programs
Limited review evidence for this category.
Retirement Homes & Assisted Living
Used as transitional bridge while clients waited for permanent retirement home placements.
Long-Term Care Homes
Limited review evidence for this category.

How it compares

  • Rated 4.9 against a 4.23 average across the 30 in-home senior care businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score
Star rating 83
Review volume 87
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
97
4
1
3
0
2
0
1
3

Common questions

How quickly can Angels arrange care in an emergency?
Same-day caregiver placement reported; the team has also assembled 24/7 support within days during crisis situations. Phone calls are answered by live staff even on Sunday mornings.
Can the same caregiver visit consistently?
Yes. Reviewers emphasised consistency in caregiver assignment, particularly important for dementia clients, and the company prioritises this pairing.
What services are included in home care visits?
Bathing, dressing, grooming, meal prep, medication reminders, light housekeeping, and personal care. Caregivers also provide guidance on home safety modifications like shower bars.
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Last updated 2026-07-23